SmartHome Controls service

SmartHome Controls provides a specialist service to ensure the correct application of its products. As with all new approaches, the current group of tradesmen may be unfamiliar with the system, and will often require technical guidance and reassurance so that they can play their part in installing and commissioning the associated systems in their house. Conversely, we have no wish to duplicate the efforts of the traditional teams already on site. For these reasons, we have developed our package to provide Design, Supply, Commissioning and After-Sales Support.

Design

We work from floor plans of the property (and a site survey if required) plus drawings and details of the proposed mechanical and electrical services to be installed. These usually include lighting circuit design and schematic details of the HVAC installation. We will then produce design drawings which take two forms.

· Floor plan layouts showing positions of all smartBox, smartdimmers and wall-mounting items
· Schematic wiring diagrams showing all the wiring necessary for the system.

Supply

SmartHome Controls supplies all the necessary components to site for installation by other parties, typically an electrical contractor. This is well within the capabilities of any competent electrician. Full drawings are supplied, and all the terminations are simple screw terminals.

Commissioning

When the electrical installation is complete, and all the connections are made, power on, and the mechanical services have been pre-commissioned (boilers and pumps run, wet system filled and bled, air conditioning charged and ready to run), we will attend site to perform live commissioning and hand over the site.

After Sales Support

We continue to look after the system. Every installation is fitted with a GSM modem, which allows us to dial-up the system to check performance and diagnose faults. The dial up service is free for the first year. We offer maintenance contracts for extension of the dial-up service, and for all on-site support.

SmartHome Controls ltd
11 Horsted Square
Bellbrook Business Park
Uckfield
East Sussex
TN22 1QG

t: +44 (0)1825 769812
f: +44 (0)1825 769813
e: sales@smarthomecontrols.co.uk